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    WARRANTY CHART
    PRODUCTSRESIDENTIALCOMMERCIAL
    Sanitaryware10 YEAR5 YEAR
    Faucet (Like Mixers & Taps)10 YEAR5 YEAR
    Faucet Spares & Accessories (Like Showers, Shattaf & Cartridge)1 YEAR1 YEAR
    Bathroom Accessories (Like Towel Bar &Tumbler Holder)1 YEAR1 YEAR

    Exclusions:

    The warranty is not applicable for rubber, plastic parts, batteries, electrical and electronic parts (internal fittings). It is applicable only to mic parts.

    Terms and conditions:

    1. This warranty is only effective if proof of purchase (original sales receipt) is produced with all warranty claims or requests.
    2. This warranty policy confirms that Italian Standards will rectify any fault that may arise due to defects in material/s or workmanship appearing within the warranty period, warranty is not transferable and is invalid if any alteration has been made.
    3. An authorized person from Italian Standards will check the defect in the sanitaryware product and replace or repair it as may be necessary (under the warranty) within a reasonable period of time.
    4. This warranty remains applicable only if the product has at all times been used strictly in accordance with the terms of this warranty and has not been improperly or negligently handled. Italian Standards is not liable for any damage arising out of faulty installation.
    5. Italian Standards is not responsible for any additional/incidental work such as installation civil construction work, required during the repair or replacement.
    6. Improper/wrong Installation of the product automatically terminates and nullifies this warranty and this warranty does not cover problems arising due to impurities/hardness beyond the norms of drinking water or improper care and cleaning.
    7. The warranty shall not be applicable in case the defect is caused due to improper installation, undesirable working conditions. Italian Standards shall repair/replace defective components (after examination by the authorized technician) on a chargeable basis or free of charge as may be decided by Care.
    8. Italian Standards reserves the right to examine product in question and its installation prior to replacement and will replace free of charge any part that proves defective in material and manufacturing workmanship, under normal installation, use and service.
    9. Warranty period will start from date of invoice and shall automatically terminate upon the expiry of the warranty period even if the Product has not been installed after purchase or has not been in the use for any part or whole of the warranty period for any reason whatsoever.
    10. For the best performance of the product italian standards recommends water pressure of 0.51 < g/cm' to 5.0kg/cm2 for faucets
    11. In the event of non-availability of components or parts due to any reason whatsoever, neither Italian Standards nor its dealer will be responsible or liable for any delay that may be caused to service/repair of the product. In the event that the same model is not available for replacement, Italian Standards will replace the defective product with an equivalent model, at its discretion.
    12. Italian Standards ' s liability shall not exceed the purchase price of the product under any circumstances.
    13. Improper care will void the warranty.
    14. Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for chrome. This will void the warranty.

    Customer Responsibility & Maintenance:

    1. While cleaning the mic product after installation, do not use abrasive cleaners, as they may damage the mic surface. Use warm water and liquid detergent to clean the mic surface.
    2. Do not allow cleansers containing petroleum distillates to remain in contact with mic surface for long periods of time.
    3. Do not use metal tools or wire brushes to remove any plaster. Use a powder-type detergent on a damp cloth to provide mild abrasive action to any residual plaster or white cement/putty. Clean the outside surface of the mic product with mild soap and warm water. Wipe the entire surface completely dry with a clean, soft cloth.
    4. Please do not use cement at any hollow portion of the mic product.
    5. The ideal cleaning technique for faucets is to always blot dry any water from metal surfaces. Allowing water to evaporate on metal will form water deposits. It is important to use a dabbing action to dry metal, not an abrasive or rubbing action. Cleaning with a damp sponge and buff drying should keep your faucet looking beautiful.